|
Quality
Workmanship
We pride ourselves with the
quality of our jewellery and believe that with proper care
these pieces will last a lifetime. Latest images of our new
designs and one-off pieces will be added on a regular basis
so please bookmark our site and visit it in the future. We
appreciate customer feedback and can also cater for special
requests with enough notice. Please do not hesitate to contact
us
Quality
Assurance
We provide you the upmost guarantee that the product you view in our shop is the exact product that you will receive when you purchase on-line through our secure 'Buy Now' buttons. We can guarantee this because each piece is handmade, referenced and stored, awaiting your purchase.
The materials we work with
are natural materials and each piece is unique with its own
colour range as seen in the large photo image provided for each piece of jewelry. We promise
to only supply the jewellery from our shop as it is seen on the web page photograph.
All our products are guaranteed to be of the highest quality. If by chance you have found your item to be defective it may be returned for a 100% refund or replacement provided we receive notification within 14 days of receiving the goods. See our returns policy.
Ordering
Online
Simple Designs provides its'
online sales service through 'Paypal'. We have found this
the most recognised and reliable service available on the
internet. If you have any questions about the 'Paypal'
facility itself please visit their site for a detailed explanation
to the security both merchant and purchaser are afforded.
If you have any questions about our shop or products please
do not hesitate to contact us on:
or telephone on 01752 841297
Delivery
and Availability Online
Each of the jewellery pieces
advertised on these pages will be despatched to you within
48-hours of your 'cleared' purchase date. The 'Paypal' service
is generally instantanious therefore we do not anticipate
any delay through this service. We therefore anticipate that
the goods will arrive at the shipping address within 3-4 days
of purchase. Goods will be sent via the Royal Mail recorded
('signed for') service to ensure the security of your goods.
If an item of jewellery becomes
unavailable for any reason after you place your order, we
will advise you immediately and do our best to either refund
or re-create your order as soons as possible, depending on
your requirements.
Privacy
Policy Online
All the information you provide
us will be treated as strictly confidential. Simple Designs
will not pass on any information about you to any other organisation.
We value our own privacy and so protecting our customers privacy
is important to us.
Returns
Policy
Your satisfaction is important
to us and we endeavor to provide the best quality shell and
silverware, with the best quality materials and workmanship.
If any jewellery you receive from us is defective please contact
us within 14 days of receiving the order and return the item
with our receipt for a full refund or replacement. Claims
due to damage by negligence, accident or unreasonable use
will not be recognised.
Every effort is made to ensure
accuracy of all descriptions, images and other information
relating to our jewellery. If you find any description of
goods to be inaccurate please inform us, we welcome all feedback.
All work listed on the website
is subject to New Zealand and international copyright and
intellectual property rights laws. This means the work listed
remains the property of Simple Designs until the point of
sale, and the designs themselves inperpetuity. It also means
it is illegal to download images for anything other than personal
use.
Questions
or Comments
If you have any questions or
comments about any of our products or services are welcomed
by contacting us:
|
